Content & Purpose
The Website serves as a platform for purchasing pharmaceutical items for sale (hereinafter referred to as "Services"). The Services would be made available to individual people who have agreed to become buyers on the Website after obtaining proper registration, as determined by Lucky Medicos from time to time (referred to as "You" or "Your" or "Yourself" or "User," which terms shall also include individuals who are accessing the Website merely as visitors), as well as the Company's employees and consultants.The Services are provided to Users in a variety of ways, including the distribution of discount coupons and vouchers that can be redeemed for a variety of goods and services.
We've put in place reasonable security standards and procedures that are appropriate for the information assets we're safeguarding and the nature of our organisation. While we do our best to provide security that meets industry standards, we cannot guarantee or promise the complete security of all information provided to us by you due to the inherent vulnerabilities of the internet.
Lucky Medicos collects the following types of Personal Information (including Sensitive Personal Data or Information) from its Users:
Lucky Medicos' objective for collecting, using, and disclosing such Personal Information;
Lucky Medicos' method of disclosing such information, as well as to whom it will be disclosed;
How Lucky Medicos will protect the Personal Information obtained from Users, including Sensitive Personal Data or Information; and
How Users can have access to and/or change their Personal Data.
What exactly is the private data?
"Personal Information" refers to any data about a living person that, when combined with other data held by Lucky Medicos, can be used to identify that individual.
Personal Information of any individual relating to password; financial information such as bank account, credit card, debit card, or other payment instrument details; physical, physiological, and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by Lucky Medicos for processing is referred to as "sensitive personal data or information."
Any data or information on an individual that is openly available or accessible in the public domain, or that is provided under the Right to Information Act, 2005, or any other law, does not qualify as Sensitive Personal Data or Information.
Lucky Medicos collects the following types of personal information: A User may have limited access to the Website and use some of the Services provided by Lucky Medicos without registering an account. Unregistered Users get access to certain of the Website's information and data. A User may be needed to register an account on our Website in order to have access to all of the services and advantages available on our Website. Lucky Medicos may collect the following types of Personal Information from Users (hence collectively referred to as "Users") as part of the registration process.
Address (including country and ZIP/postal code);
Password chosen by the User;
Information from a valid bank account; and any other information that the User may offer.
The term “User Information” shall also include any such prescriptions uploaded or otherwise provided by Users.
Lucky Medicos may keep records of telephone calls received and made for making inquiries, orders, or other purposes for the purpose of administration of Services.
Internet use: Lucky Medicos may also receive and/or hold information about the User’s browsing history including the URL of the site that the User visited prior to visiting the website as well as the Internet Protocol (IP) address of each User's computer (or the proxy server a User used to access the World Wide Web), User's computer operating system and type of web browser the User is using as well as the name of User's ISP. For the purpose of administering Services, Lucky Medicos may maintain records of telephone conversations received and made for the purpose of making questions, orders, or other purposes.
Lucky Medicos and its service providers employ temporary cookies to store data (that is not Sensitive Personal Data or Information) that is used for Website technical administration, research and development, and User administration by Lucky Medicos and its service providers.
The Website may allow users to communicate with other users or to publish information that may be accessed by others, with the possibility that other users will gather that information. Lucky Medicos explicitly disclaims all responsibility for any abuse of information made available in this manner by visitors.
Children's Personal Information is not willfully collected by Lucky Medicos.
Lucky Medicos may use your information for the following purposes:
Lucky Medicos will maintain User Information just as long as it is required to offer Services to the Users. Lucky Medicos may use the information it receives from you for a variety of commercial and/or regulatory objectives, including the following:
User registration on the Website; processing of the User's orders / requests and provision of Services (including safe Services);
Effectively completing transactions with users and invoicing for products/services offered;
Technical management and website customisation; ensuring that website material is delivered to users in an appropriate manner;
The User will receive tailored information and targeted adverts.
Improvements to the Website's services, features, and functioning;
User administration (includes performing user surveys) and research and development
Lucky Medicos may use non-personally identifiable information in an aggregated or non-personally identifiable form for internal research, statistical analysis, and business intelligence purposes, including determining the number of visitors and transactional details, and Lucky Medicos may sell or otherwise transfer such research, statistical, or intelligraphic information.Responding to requests, inquiries, complaints, or disputes, as well as other customer service-related operations, such as those deriving from Users' requests for Services and all other general administrative and business objectives;
In the event that the User participates in one of Lucky Medicos' competitions, the User Information may be utilised for prize fulfilment and other components of the contest or similar offering;
To Sellers and other service providers chosen by Lucky Medicos for the purpose of performing contracted services on Lucky Medicos' behalf.
However, certain contractors who provide services on the Website, such as providers of online communications services, shall have rights to use and disclose Personal Information gathered in connection with the provision of these services in accordance with their respective privacy policies.
To our Indian or foreign affiliates who may use and share your information for the same purposes as us.
If otherwise needed by an order under any current legislation, including in response to government agency inquiries for the purpose of verifying identification, or for the prevention, detection, investigation, prosecution, and punishment of offences, including cyber events.
In the event that the User participates in one of Lucky Medicos' competitions, the concerned User's information may be provided to third parties to the amount necessary for prize fulfilment and other components of the contest or similar offering.
All User Information is only available to Lucky Medicos staff and data processors on a need-to-know basis.
Employees and data processors of Lucky Medicos who have access to or are involved in the processing of User Information are required to keep it secret.
To deliver adverts to Users, non-personally identifiable information may be shared with third-party ad servers, ad agencies, technology providers, and research organisations. Lucky Medicos may also share aggregate results (not particular information) based on information pertaining to the User's internet use with prospective investors, strategic partners, sponsors, and others in order to aid Lucky Medicos's company growth.
As part of a restructuring or sale of the assets or operations of a Lucky Medicos corporate division or company, Lucky Medicos may also disclose or transfer User Information to another third party. Any third party to which Lucky Medicos transfers or sells its assets will have the right to use the Personal Information and/or other information provided by a User.
The Website's functionality includes supporting Sellers in maintaining and organising such information in order to facilitate product sales and purchases. As a result, Lucky Medicos may save and send all such records to the authorised authorities, as well as to Sellers who request such information.
The Website is also intended to make it easier for users to find information on pharmaceutical items. As a result, Lucky Medicos may keep and send all such records to the appropriate Users.
Lucky Medicos will also make sure that User Information is only maintained for as long as is necessary for the reasons for which it was obtained or as required by law.
Links to third-party advertisements: The Website may contain links to third-party advertisements, websites, or electronic communication services (collectively, "Third Party Links") that are operated by third parties and are not controlled by, affiliated with, or associated with Lucky Medicos unless expressly stated on the Website.
If you use any of these Third Party Links, we recommend that you read the website's privacy statement. Third Party Links' rules and practises are not within our control.
Lucky Medicos uses reasonable security practises and procedures, such as technical, operational, managerial, and physical security control measures, as prescribed by applicable Indian laws, to protect the Personal Information in its possession from loss, misuse, and unauthorised access, disclosure, alteration, and destruction.
Lucky Medicos takes reasonable precautions to guarantee that third parties to whom the Users' Sensitive Personal Data or Information may be transmitted follow appropriate security policies and procedures.
You agree that Lucky Medicos is not liable for any intercepted information provided over the internet, and you agree to hold us harmless from any and all claims originating from or connected to the illegal use of intercepted information.
User rights in respect to Lucky Medicos' collection of personal information:
Lucky Medicos will not be held liable for the accuracy of any Personal Information, Sensitive Personal Data, or Information provided by the User to Lucky Medicos or any Seller.
If a User provides any information that is untrue, inaccurate, not current, or incomplete (or becomes untrue, inaccurate, not current, or incomplete), or Lucky Medicos has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, Lucky Medicos reserves the right to suspend or terminate the User's account.
Acts of government, computer hacking, unauthorised access to computer data and storage devices, computer crashes, breach of security and encryption, and other occurrences outside the reasonable control of Lucky Medicos are all examples of events that are beyond the reasonable control of Lucky Medicos.
The User is responsible for keeping his or her account access credentials and password secure. The User shall be responsible for all uses of the User's account and password, whether or not authorised by the User.
Any real or suspected unauthorised use of the User's account or password must be promptly reported to Lucky Medicos.
Users will be contacted by Lucky Medicos by email, notifications placed on the Website, or other means provided through the Service, such as SMS and other forms of messaging. Users can contact Lucky Medicos by sending an email to care@Lucky Medicos.com with the requested correction.
Sending a letter marked to the attention of “Grievance Officer, Lucky Medicos to Booth no.9,10,19,20-I block Market,Sarabha nagar, Ludhiana, Punjab, Pin Code-141001
Sending an email to info@LuckyMedicos.com
Booth no.9,10,19,20-I block Market,Sarabha nagar, Ludhiana, Punjab